Terms & Conditions - Return and Refund Policy

Orders and Payments

All orders placed through our website are considered final once confirmed. Payment must be received in full before production begins. We accept various payment methods securely processed through our integrated platform.

Turnaround Time

Production timelines begin after final artwork approval and payment confirmation. Standard turnaround may vary by product type and quantity. Rush services are available upon request at an additional cost.

Proofs and Color Matching

While we strive for accurate color reproduction, variations may occur due to monitor differences and print process limitations. Color accuracy is approximately 90% based on the provided CMYK files. We are not liable for color differences resulting from RGB-to-CMYK conversion or client-submitted low-resolution designs.

Customer Designs

It shall be the client's responsibility to provide artwork that is 300 DPI in CMYK and print-ready. We accept no liabilities for typos, art issues, or registration problems on submitted artwork.

Reprints and Claims

Clients must report print defects, damages, or missing items within 3 working days after delivery. For reprints, 99% of the product must be returned (at the client's expense) within 10 days to the original shipping address.

Duties, Taxes & Fees

The Company shall not be liable for any customs duties, import taxes, or related charges. All such fees are the sole responsibility of the customer.

Return Shipments Must be Pre-authorized

All rush charges and expedited fees are non-refundable.

Damaged or Lost Packages

Customers must inspect packages upon delivery and report any damage to both Kwick Packaging and the carrier within 3 business days. We are not liable for third-party shipping errors or losses. Additional charges may apply for incorrect shipping addresses.

Production Facilities

Our production houses operate globally, especially in Asia, ensuring affordable quality without compromising delivery timelines. Delivery to your door is handled with care and without hidden fees.

Limitation of Liability

Kwick Packaging is not responsible for:

High-Resolution Files

Design files are available only in low resolution, unless high-resolution versions are purchased. Please contact us for pricing.

Contact:

Email: sales@kwickpackaging.com

Phone: +1 (469) 499-3837

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